Inside your project, click Onboardings in the left sidebar to open the Onboardings list. This is the page that holds every onboarding draft for the project and where you start a new one. The Create Onboarding button sits at the top of that list — clicking it opens the setup wizard. If you are coming from a support link straight to the Onboardings page, you are already in the right place; just confirm Onboardings is the highlighted area in the sidebar before continuing.